Personal Data Protection Act (PDPA)



Privacy Policy

We, Bentley Music Sdn Bhd (100024-W) and Bentley Music Academy Sdn Bhd (245144-W) (herein collectively referred to as the “Company”) views your data privacy seriously. As our valued customers and/or students, we believe that it is important for us to inform you on the types of personal data that we collect and the manner in which we process the data. This Privacy Policy sets out our policy regarding the collection and disclosure of any information you may provide at the point of purchase of our products and/or sign up for our services, in the course of telephone inquiries, upon submission of application forms, when you visit our website etc.


Personal Data

By placing your request to purchase products and/or sign up for our services from the Company and/or continuing to use or visit the Company’s website, you agree that we may store, process, disclose and use data collected from you for the purposes of processing your request and delivering your products and/or services.


Your Consent

By providing information to us via the below channels and/or conducting transactions or making applications with us online and unless you inform us in writing to the contrary, you have consented to all the terms and conditions of this Privacy Policy, including without limitation terms relating to the collection, use and disclosure of such information in accordance with this Privacy Policy.


Collection of Personal Data

In order for us to provide you with our products and/or services and to operate in an efficient and effective manner, we may need to collect relevant personal data from you either manually or through our website. The personal data collected by us may be in the form of but is not limited to name, gender, date of birth, marital status, nationality, race, identification card/passport details, occupation, employer, business details, home address, bank account details, home phone number, mobile number, credit card details, bank details, email address, emergency contact details, parents and/or guardian details, or any other information as we deem necessary or appropriate from time to time in connection with your commercial relationship with us.


Sources of Information

Your personal data has and/or will be obtained from the following sources, where applicable, or such other sources which we may see fit from time to time:

  1. Information provided or submitted by you through, among others, as applicable, Marketing Events Form, Survey Form, Online Form, Enquiry Form, Student Application/Registration/Withdrawal Form and Parent/Student Consent Form;
  2. From your usage of our website and any other information you post on our website, social media, email or otherwise sent to us;
  3. As applicable, publicly available or publicly accessible information; and
  4. Such other written or verbal communications or documents delivered to us prior to and during the course of our contractual or pre-contractual dealings with you.
As the accuracy of your personal data depends largely on the information you provide to us, kindly inform us as soon as practicable if there are any errors in your personal data or if there have been any changes to your personal data.


Purposes of Processing

The Company process the personal data that you have provided to us for the following purposes, where and if applicable, including but not limited:

  1. To communicate with you;
  2. To inform you of our products and/or services;
  3. To respond to your queries;
  4. To send you promotional material;
  5. To process applications for and the provision of the company’s products and/or services;
  6. For administrative purposes;
  7. For our internal record keeping;
  8. For feedback and enquiry purposes in relation to the products and/or services offered by us;
  9. For marketing purposes and research purposes; and/or
  10. For all other purposes incidental and associated with any of the above.


Disclosure of Information

The Company does not sell or rent your personal data to third parties. Your personal data will be kept confidential but you hereby consent and authorize us to provide and/or disclose your personal data to the following categories of parties:

  1. Any person to whom we are compelled or required to do so under law or in response to a legitimate instruction from a competent or government agency;
  2. Government agencies, statutory authorities and industry regulators;
  3. Pursuant to an order of a court of competent jurisdiction;
  4. Our lawyers, accountants, auditors, consultants or professional advisers;
  5. To any scholarship and/or student loan providers, organisations and/or institutions, in relation to the music courses offered by us;
  6. Any related companies, subsidiaries or companies with common directors and shareholders of the Company, including those established in the future;
  7. Our sub-contractors or third party service or product providers as may determine to be necessary or appropriate.
We shall take reasonable measures to ensure the confidentiality and security of the personally identifiable information transmitted.


Your choice

You may choose to stop receiving direct mail, phone and mobile marketing communications and/or you can update and correct your personal data anytime by contacting us via email or call 603-77273333.


Changes to Privacy Policy

The Company reserves the right to amend this Privacy Policy from time to time without prior notice. The Company advises that you check this Privacy Policy on a regular basis.


Correction of Personal Data

You may at any time make a written request to the Company to correct any personal data of yours that is inaccurate, incomplete, misleading or out-of-date and the Company shall, upon receipt of your written request for correction(s), take all necessary measures to give effect to such correction(s).

Please direct any requests to withdraw consent or to request access and/or correction to any Personal Data as follows:


Bentley Music Sdn. Bhd.

Wisma Bentley Music

6th Floor, 3 Jalan PJU 7/2,

Mutiara Damansara,

47810 Petaling Jaya,

Selangor, Malaysia


Dept : Electronic Data Processing Department

Tel : 03-7727 3333

Fax : 03-7726 3328

Email :

By publishing this policy, we shall deem our customers and/or students have already been notified.